Effective Date: [12/14/2023] This Privacy Policydescribes how Supermercados Talpa (“we” or “Talpa”) collects, uses, shares andprotects information when you interact with our main website(https://supermercadostalpa.com/ and shop.supermercadostalpa.com), as well asall of our websites, emails we send, and social media accounts where thisPrivacy Policy is posted (collectively, the “Sites”). This Privacy Policyexplains the following:
For questions about our privacy practices, contact us at:contact@supermercadostalpa.com.
1. The Information We Collect
We may collect information about you by following means:
-Directly from you, when you provide information to us or interact with us orour affiliates.
-Automatically from you, when you utilize or interact with our Sites;
-From online advertising companies who may share information about themarketing and advertisements you have seen or clicked on, and from socialnetworks and other sources of publicly available data; and•
-From other third-party sources that provide consumer data, such as informationabout your interests, demographic information, and marketing inferences.
In order to better provide you with our Sites, we may collect the followingcategories of information:
-Contact information and any other information you choose to include when youcommunicate with us via e-mail, mail, phone or other channels or when you signup for coupons;
-Loyalty member information , such as your name, zip code, e-mailaddress, phone number, day and month of birthday, and usage and subscriptionpreferences, which may include signing up on our Sites;•
-Account information, such as your name, password, mailing address, e-mailaddress, phone number, and usage and subscription preferences, when you createan account to order online;
-Transactional information including payment information, payment history, andproducts purchased if you engage in transactions through the Sites and use ouronline store;
-Location information, such as when you use the find a store feature or requestdirections to a particular store on our Sites;• Survey, contest, giveaway, andsweepstake information in response to questions we may send you through theSites, including for feedback and research purposes;
-User Content you may provide to publicly post via the Sites (e.g., comments);
-Biographical information when you inquire about or apply for a position withus; and
-Social media information, such as when you post information on a webpage weestablish on a social media platform, we may use the information you providefor purposes of providing a response, to promote our business and services, andotherwise in the normal course of our business operations. We may collect yoursocial media username and other personal information that you have madeavailable to us through the webpage we established on the social mediaplatform, in accordance with the platform rules and/or applicable law. Notethat the third-party operators of social media websites also receive suchinformation, and their use of your personal information is governed by theirown privacy policies.
Some of this information may be collected by external parties on our behalf.For example, we use a payment processor when you engage in a transaction on ourSites; Talpa does not itself collect or store payment card information.
If you provide us with information regarding another individual, you representthat you have that person’s consent to give us their information and to permitus to use the information in accordance with this Privacy Policy.
When you interact with the Sites, certain information about your use of ourSites is automatically collected. This includes:
-Usage Details about your interaction with our Sites (such as the date, time,and length of visits, and specific pages or content accessed during the visits,search terms, frequency of the visits, referring website addresses);
-Device Information including the IP address and other details of a device thatyou use to connect with our Sites (such as device type and unique deviceidentifier, operating system, browser type, mobile network information, and thedevice's telephone number);
-Location information where you choose to provide the Sites with access toinformation about your device’s location;•
-Site usage and session information. We collect information about yourinteraction with the Sites, including the resources that you access, pagesviewed, how much time you spent on a page, and how you reached our Sites.
Much of this information is collected through cookies, web beacons, and othersimilar technologies, which may be operated by our analytics and marketingpartners who assist us in serving ads or providing other services to you. Belowis a list of our partners with links to more information about their use ofyour data and how to exercise your options regarding tracking.
1) Cookie Name and Provider
Google Analytics (_ga***, _gid, _ga, AEC, _gat)
Category
Analytics
More Information
GooglePrivacy Policy
2) Cookie Name and Provider
Google Analytics (_ga***, _gid, _ga, AEC, _gat)
Category
Analytics
More information
GoogleAnalytics privacy statement
3) Cookie Name and Provider
Google Analytics (_ga***, _gid, _ga, AEC, _gat)
Category
Analytics
More information
Google Analytics Opt-outBrowser Add On
4) Cookie Name and Provider
Google Ads and DoubleClick (NID, 1P_JAR, IDE)
Category
Advertising
More information
Google Privacy Policy
5) Cookie Name and Provider
Stripe (_stripe_sid, _stripe_mid, m)
Category
Functional
More information
Stripe Privacy Policy
6) Cookie Name and Provider
GoDaddy (_tccl_visitor, _tccl_visit, dps_site_id)
Category
Analytics
More information
GoDaddyPrivacy Notice
Your browser may allow you to disable cookies, or the cookie providers listedmay provide an opt-out tool. Also, the following websites provide usefulinformation about cookies, and may permit you to control the use of cookies bycertain third parties: http://www.networkadvertising.org andhttp://www.aboutads.info.
Like most websites, we use Google Analytics to collect and process certainwebsite usage data. To learn more about Google Analytics and how to opt out ofpersonalized ads from Google, see: https://tools.google.com/dlpage/gaoptout.
Note that, when you opt out of personalized advertising, you may continue tosee online advertising on the Sites and/or our ads on other websites and onlineservices. Please remember that if you do choose to disable cookies, you mayfind that certain sections of our Sites do not work properly.
Our Sites do not respond to browser do-not-track signals.2.
2. How We Use Your Information
We use the information we collect from you for the following purposes:
-Provide our Sites to you, including to maintain your member account, manageany purchases or transactions, and provide product recall information or otherimportant notices;
- Respond to your requests, questions and comments and provide customersupport;
- Monitor the performance of our Sites including metrics such as total numberof visitors, traffic, and demographic patterns;
- Interact with you, including to notify you regarding products, services, andpromotions that may be of interest to you and inform you about importantchanges to this Privacy Policy, our Terms of Use or other policies;
- Tailor the content we display to you in our Sites and communications,including advertising, and offer products and services that we believe may beof interest to you;
-Manage, operate, and improve the Sites and grow our business, includingunderstanding our customer base and the effectiveness of our marketing, events,promotional campaigns, and publications, and diagnose or fix technologyproblems;
- Comply with legal requirements and industry standards, detect, investigate,and prevent activities that may violate our policies or be fraudulent orillegal, and protect the rights of Talpa, you, or others.
We may use and share information in an aggregated or de-identified manner atour discretion, including for research, analysis, modeling, marketing, andimprovement of our Sites.
3. How We Share Your Information
Vendors and Service Providers. We may share your information with serviceproviders that we believe need the information to perform a technology,business, or other professional function for us such as billing and collection,IT services, maintenance and hosting of our Sites, payment processors,marketing partners, accounting, auditing, and tax services, and otherprofessional services.
Affiliates. We share information with other entities in our corporate family,for purposes consistent with this Privacy Policy.
Partners. We may share information with our marketing and ecommerce partners,for purposes consistent with this Privacy Policy.•
Merger, sale, or other asset transfers. We reserve the right to transfer toanother entity or its affiliates or service providers some or all informationabout you in connection with, or during negotiations of, any merger,acquisition, sale of assets or any line of business, change in ownershipcontrol, or financing transaction. We cannot promise that an acquiring party orthe merged entity will have the same privacy practices or treat yourinformation the same as described in this Privacy Policy.
Legal.
We share information where necessary to comply with applicable law, to respondto requests from law enforcement agencies or other government authorities orthird-parties, as permitted by law and without your consent when it isnecessary to protect our customers, employees, or property; in emergencysituations; or to enforce our rights under our terms of service and policies.
4. How We Protect and Store Your Information
As a general rule, we keep your data for only as long as it is needed tocomplete the purpose for which it was collected or as required by law.We use acombination of physical, technical, and administrative safeguards to protectthe information we collect through the Site. While we use these precautions tosafeguard your information, we cannot guarantee the security of the networks,systems, servers, devices, and databases we operate or that are operated on ourbehalf.
5. Updating Your Information and Opt-Out Choices
You may have certain choices when it comes to how you update your informationor opt-out:
Account and Loyalty Member Information. Please visit your account to updateyour information and payment method. Also, you can opt-out of the membership atany time by emailing us at contact@supermercadostalpa.com.
Email Marketing. If at any time you no longer wish to receive email marketingcommunications from us, you can click the unsubscribe link at the bottom of therelevant email. Please note that we reserve the right to contact you in theevent of a change in this Privacy Policy, or to provide you with anyservice-related notices.• SMS Messages. At any time, you can text “Stop” toopt-out of receiving text and SMS messages.
6. No Use by Children
We do not knowingly or intentionally gather personal information about childrenwho are under the age of 13. If a child has provided us with personalinformation, a parent or guardian of that child may contact us atcontact@supermercadostalpa.com to have the information deleted from ourrecords. If we learn that we have inadvertently collected the personalinformation of a child under 13, or equivalent minimum age depending onjurisdiction, we will take steps to delete the information as soon as possible andcease the use of that information in accordance with applicable law.
7. Links to Unaffiliated Third-Party Websites
The Sites may contain links to unaffiliated third-party websites, including asthe websites of our partners (such as Instacart and DoorDash). This PrivacyPolicy does not apply to the practices of such other websites, and we are notresponsible for the actions and privacy policies of the third parties thatoperate or interact with those websites.
8. Contact Us
If you have questions about this Privacy Policy or if you would like to make asuggestion about our privacy practices, please send an email tocontact@supermercadostalpa.com.
9. Privacy Rights
Certain jurisdictions have specific legal requirements and grant privacy rightswith respect to personal information, and we will comply with the restrictionsand any requests you submit as required by applicable law. If you are seekingto exercise your rights under the law of a specific jurisdiction, pleasecontact us using the Contact Us section above. 10. Updates to This PrivacyPolicy Our Privacy Policy may change from time to time. We will post anyprivacy policy changes on this page and, if the changes are material, we mayprovide a more prominent notice (including, for certain services or programs,email notification of privacy notice changes) for a reasonable period of time.Nevertheless, you should review this Privacy Policy from time to time to besure you are aware of the most recent version.
Messaging Terms & Conditions
General
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Supermercados Talpa. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Supermercados Talpa. Supermercados Talpa reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Supermercados Talpa also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent.
Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase. CarriersCarriers are not liable for delayed or undelivered messages.
Cancellation
Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Supermercados Talpa again, just sign up as you did the first time and Supermercados Talpa will start sending messages to you again.
Info
For support regarding our services, email us at contactus@supermercadostalpa.com or, if supported, text \"HELP\" to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Supermercados Talpa, you may also access instructions on how to unsubscribe and our company information by following that link.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply \"STOP\" from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at contactus@supermercadostalpa.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our https://www.supermercadostalpa.com/template-info/privacy-policy.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.